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Your terms and conditions of use

Welcome to our shop! If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements. Nowadays it is very important to care about the information because we are living in the informational society and you can't underestimate the way information will be used and shared. Trust is the cornerstone of friendship and we appreciate your decision to choose our store. We are giving you a full access to different types of information concerning your account.

Additionally please note that our website contains numerous trademarks which can belong both to our company and third party companies. Using the logos, icons and service names is prohibited in any manner that is likely to cause confusion among our customers, and will be considered a violation of copyright law. We reserve the right to make changes to these terms and conditions at any time without prior notifications. Our company is located in Coquitlam, BC, Canada and the laws of the Province of British Columbia, Canada shall govern any interpretation of these terms and conditions.

Minimum orders: $50.00

Case Pack: All items are shipped in full case quantities as per the price list. Broken or mixed case prices are reflected in the higher price column. ITG will not be responsible for damaged items due to part case shipping. Glass items will not be shipped in less than case quantities.

Damages/Shortages: All damages/shortages must be reported within 48 hours of receipt of your goods.Please retain all damaged goods, for possible return to manufacturer, until notified to dispose.

Returns: There are no returns on food items. Goods shipped in error will be picked up at our expense and correct goods will be shipped PPD.

Backorders: Backorders will be cancelled unless requested by the customer. All back orders will be plus freight. Backorders less than minimum order will be cancelled.

Shipping: All shipments are F.O.B. our warehouse. Pick up by your carrier is accepted. Please note on your purchase order this option.

Payment Terms: All invoices are due and payable at time of shipping. We accept Visa and MasterCard. Credit terms of net 30 days are accepted on pre-approved credit. Interac is also accepted in our cash & carry.

Prices subject to change without notice. ITG is not responsible for errors and omissions.

Hours of Operation
Order Desk: Monday to Friday 9:00am - 4:30pm
Cash & Carry: Monday to Friday 9:30am - 4:00pm
On Line: 24/7